To use certain applications and websites, we may request that you provide your name, email address, weight, height, fitness level, areas for improvement, and preferred foods. We may also ask other onboarding questions based on the app or web products you select within our ecosystem (e.g., mental health information may be required to use certain mental health features). In some apps, you may skip some onboarding questions by selecting ‘Skip’ or a similar option.
Additionally, we collect the following information from your device: language settings, IP address, time zone, device type and model, device settings, operating system, and other technical information. This information is necessary to provide our services (e.g., to render certain elements of the product), analyze how customers use our app (e.g., to determine if customers are using features we have released), and serve ads. In most cases, you can influence the processing of such information by restricting it through the privacy features provided on our website and/or app.
Please refer to our privacy policy below to learn more about the data we collect and what we do with it (see Section 2), and what data privacy rights are available to you (see Section 4). We are committed to providing various privacy management features and rights based on the region in which you access our services and the product you select. Examples include:
If available, these features will be prominently displayed in the product's footer, menu, or profile section. We aim to offer most of these rights directly through the privacy features available to you, allowing you to access them via simple, user-friendly service interactions. If you have difficulty locating these features or if they are not available, please request assistance from us.
For any unanswered questions or to exercise your privacy rights, please contact us at [email protected].
Privacy Policy
This Privacy Policy explains and lists the personal data collected when you use our mobile applications, websites, and the services provided through them (hereinafter referred to as the "App" or "Service"), as well as how this personal data is processed to ensure transparency.
By using the Service, you (i) acknowledge that you have read, understood, and agree to this Privacy Policy and the data processing described herein, and (ii) confirm that you are at least 18 years old. If you do not agree to this or cannot make such a confirmation, you are not permitted to use our Service. In such cases, you must (a) delete your account and request the deletion of your data, (b) cancel your subscription through the features provided by Apple (if using iOS), Google (if using Android), or any other app stores as applicable, or through our website if purchased directly from us, and (c) delete the app from your device.
All translations of this Privacy Policy into other languages are provided solely for your convenience and transparency. In the event of any differences in meaning or interpretation between the English version of this Privacy Policy (found at https://soundgym.notion.site/Privacy-Policy-c0c5fb7f3d9b43d0b8eddc9996587104?pvs=74) and any other translations, the English version shall prevail, and only the original English text is legally binding.
1. Categories of Personal Data We Collect
The data we process includes the following:
(i) Data you provide directly to us (e.g., when you select areas for improvement, send us an email, or interact with our coaches), (ii) Data we receive from third parties about you (e.g., when you log in via Apple, or when you allow us to access HealthKit data), (iii) Data automatically collected when you use our services (e.g., your IP address provided through cookies or SDK technology).
1.1. Data You Provide Directly to Us
Identifiers
This may include your name, phone number, and email address. You provide this information when you register for the Service, purchase physical products from us, subscribe to our newsletter, or contact us in other ways.